Improving resident experience with real-time data
With AI-powered phone calls, MemoMate conducts satisfaction surveys with your residents. This data is seamlessly transformed into actionable insights, keeping your team informed and empowered—all without adding to your staff’s workload.
Meet our partners
What is MemoMate?
Satisfaction surveys
Resident profiles
Biographies
Why senior living communities love MemoMate
MemoMate drives proactive care for senior living communities — resulting in healthier residents, happier staff, and better operations.
Since implementing MemoMate, we’ve been able to personalize our care in ways we never thought possible. The automated satisfaction surveys alone have saved us days of work, and we’ve uncovered valuable insights that we’ve used to enhance both our services and our marketing efforts.
Vincent Messina
Executive Director, Wingate Living East Side
The initial results from MemoMate’s AI surveys indicate promising potential to enhance service quality, save staff time, and positively impact the bottom line.
Ezra Ha Levi
Administrator, The Jewish Home Family
Amy Jackson
Administrator, Mozaic Senior Life
Any questions? We are here for you.
For residents: MemoMate is an AI assistant that conducts interviews about their lives and transforms these conversations into beautiful biographies. The platform aims to promote mental well-being, foster social connections, and preserve life stories for generations to come.
For senior living: MemoMate enhances the admissions process by interviewing residents to create beautiful biographies for them and their families. These interviews, conducted on our platform or via phone calls, generate insightful resident profiles that improve the move-in experience.
Our AI analyzes satisfaction scores from detailed phone interviews, providing actionable suggestions for sales, marketing, and life enrichment. Additionally, MemoMate serves as a data analysis tool, frequently interviewing residents and turning these conversations into actionable insights for the community.
MemoMate utilizes advanced Large Language Models (LLMs) to engage with residents and document their life stories. These interactions are processed using sophisticated profiling algorithms to provide senior living communities with valuable insights. These insights help improve the resident experience and significantly reduce staff workload by automating administrative tasks and providing actionable data.
MemoMate ensures the privacy and security of users’ health information by implementing robust encryption methods for our databases and maintaining separate instances for different usages. This approach guarantees that personal data remains protected and is only accessible by authorized personnel, aligning with HIPAA’s stringent requirements. Additionally, MemoMate has implemented numerous non-technical security measures, including comprehensive administrative, physical, and policy-driven safeguards to ensure holistic protection of sensitive information.
Absolutely! MemoMate is designed to be user-friendly for everyone. Our AI chatbot guides residents through the storytelling process by asking engaging questions. For those who prefer, we also conduct phone calls to capture their stories. This means your residents don’t need any technical skills—our platform supports them every step of the way.
