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Senior living communities are required to conduct satisfaction surveys with their residents and staff to ensure quality services, care, and meet regulatory standards...

Senior living communities are required to conduct satisfaction surveys with their residents and staff to ensure quality services, care, and meet regulatory standards...

Senior living communities are required to conduct satisfaction surveys with their residents and staff to ensure quality services, care, and meet regulatory standards...

At American House Riverview, resident feedback was traditionally gathered through two methods..

Melbourne Place faced a familiar challenge: collecting resident and family feedback quickly and efficiently...

Wingate HaverHill faced a persistent challenge: efficiently gathering actionable insights from residents and families, and then acting quickly on this feedback...

Oxford Health Group recently acquired Woodlake Legacy Senior Living in Colorado. As satisfaction surveys had not been conducted in some time..

United Hebrew of New Rochelle, a service-centric senior living community, faced significant challenges during the COVID-19 pandemic..

MorseLife previously used paper surveys that required manual data entry and digital surveys with low response rates—both of which were time-consuming and delayed action on feedback.