Improving client satisfaction, by helping them to write their stories.
MemoMate begins at client intake. It interviews your clients and creates beautiful biographies for them and their families. These interviews, conducted on our platform or via phone calls, generate insightful client profiles.
Meet our partners
Personalizing home care starts here
- Get to know your clients
- MemoMate begins at the client intake. It interviews your clients and creates beautiful biographies for them and their families. These interviews, conducted on our platform, or via phone calls provide your caregivers with a snapshot of the clients' life.
- Transforming satisfaction scores into practical suggestions
- MemoMate calls clients to check in on them. Their responses are analysed and are used to provide home care owners and caregivers with actionable insights.
- Proven success
- At Wingate Living, integrating MemoMate into the activity program resulted in an 11% boost in overall well-being, improved memory and cognition for 80% of clients, and a 50% decrease in loneliness.
What is in it for you?
Improve client well-being
Improve cognition
80% of users that interacted with MemoMate reported that their memory has improved.
Discover insights
MemoMate creates biographies and client profiles from the intake process. Using AI phone calls for regular check-ups and surveys, it analyzes data to provide actionable insights that enhance care and decision-making in home care agencies.
Any questions? We are always here for you.
For clients: MemoMate is an AI assistant that conducts interviews about your clients’ lives, transforming these conversations into beautiful biographies, preserving the life stories for future generations.
For home care:
MemoMate enhances the intake process by interviewing prospective clients. This information is used to create insightful client profiles and beautiful biographies for them and their families.
These interviews, conducted on our platform or via phone calls, generate client profiles that improve the overall experience.
MemoMate also serves as a data analysis tool, frequently interviewing clients and turning these conversations into actionable insights for sales and marketing.
MemoMate utilizes advanced Large Language Models (LLMs) to document their life stories. These interactions can be processed with sophisticated profiling algorithms to provide home care agencies with valuable insights. These insights help improve the client experience and significantly reduce staff workload by automating administrative tasks and providing actionable data.
Yes, MemoMate ensures the privacy and security of users’ health information by implementing robust encryption methods for our databases and maintaining separate instances for different usages. This approach guarantees that personal data remains protected and is only accessible by authorized personnel, aligning with HIPAA’s stringent requirements. Additionally, MemoMate has implemented numerous non-technical security measures, including comprehensive administrative, physical, and policy-driven safeguards to ensure holistic protection of sensitive information.
Absolutely! MemoMate is designed to be user-friendly for everyone. Our AI chatbot guides clients through the storytelling process by asking engaging questions. For those who prefer, we also conduct phone calls to capture their stories. This means your clients don’t need any technical skills—our platform supports them every step of the way.
