Most operators rely on outdated surveys that take months and rarely drive change. MemoMate flips the model with automated phone conversations that capture honest, open-ended feedback in seconds. Leaders at every level can simply ask our AI assistant questions and get clear answers—turning conversations into the actionable insights they need, not static reports.
We start by aligning with your team on goals and workflows. Together, we identify the information you need most—whether it’s resident satisfaction, family engagement, or staff feedback—and configure MemoMate to fit seamlessly into your operations from day one. All feedback is automatically routed to the right contacts so the right people can act quickly without extra coordination.
We customize your AI assistant to reflect your community’s language, culture, and values. You can even give it a name that feels familiar to your residents and staff. MemoMate then reaches out by phone or text to the people you want to hear from — or they can call us directly.
Survey results flow into your dashboard within seconds — with zero staff lift. Insights are organized at the resident, community, and portfolio level, with benchmarks against industry averages. This allows your team to spot risks early, act on opportunities quickly, and turn positive feedback into growth.
Positive feedback is automatically converted into verified Google reviews. But we don’t stop there. MemoMate provides continuous insights that evolve with your community, ensuring you’re always informed, always improving, and always one step ahead.
No need to dig through dashboards or spreadsheets. Just ask, and MemoMate gives you the answers instantly—at the resident, community, or portfolio level.
Get instant answers from resident, family, or staff surveys — no dashboards, no training. Just ask and get back quotes, scores, and insights in seconds.
See how your communities perform against each other and the industry. Identify underperformers and improvement areas across your portfolio.
Track feedback at the building level and see how satisfaction changes over time. Understand what’s driving complaints or praise — backed by real quotes.
View how satisfaction changes for each resident over time. Spot early signs of disengagement or risk and personalize care with real-time insights.
Higher response rates, faster insights, and no staff lift.
A 360 approach to understand the resident experience.
MemoMate drives proactive care for senior living communities — resulting in healthier residents, happier staff, and better operations.
Chief Operating Officer, Wingate Living
“Before MemoMate, our surveys were time-consuming and lacked actionable insights. Now, we receive clear, timely data that supports operational decisions — all without increasing staff workload”
