AI-powered engagement platform for senior living
Turning every interaction into insight - and every insight into impact
MemoMate turns everyday conversations into actionable insights. It helps organizations understand resident, family, and staff needs in real time, improve satisfaction, and streamline services — without adding to anyone’s workload.
Meet our partners
What is MemoMate?
One Platform. Four Ways to Strengthen Connection.
Listen and Learn
Resident, Family & Staff Surveys
Turn Conversations Into Action — Not Just Data
AI phone conversations reveal how residents, families, and staff really feel — with 70%+ participation and analysed in a matter of seconds.
Be There Anytime
24/7 Inbound Call Manager
Turn every call — from families, prospects, and residents — into a brand-building, insight-generating moment.
Our AI call manager handles every inquiry, books tours, and routes issues instantly — even after hours.
Welcome Right
Pre-Admission Profiles
Personalize service — before move-in day
AI interviews gather social, dining, and care preferences in advance — so your team can start personal, not generic.
Know The Whole Story
Biographies
Preserve every resident’s legacy — with care and dignity
Residents reflect in guided interviews and share their story — just for family, if they choose. In pilots, participants reported feeling less lonely by 50% and more connected.
Why senior living communities love MemoMate
MemoMate drives proactive care for senior living communities — resulting in healthier residents, happier staff, and better operations.
Since implementing MemoMate, we’ve been able to personalize our care in ways we never thought possible. The automated satisfaction surveys alone have saved us days of work, and we’ve uncovered valuable insights that we’ve used to enhance both our services and our marketing efforts.
Vincent Messina
Executive Director, Wingate Living East Side
The initial results from MemoMate’s AI surveys indicate promising potential to enhance service quality, save staff time, and positively impact the bottom line.
Ezra Ha Levi
Administrator, The Jewish Home Family
Since implementing MemoMate, we’ve been able to personalize our care in ways we never thought possible. The automated satisfaction surveys alone have saved us days of work, and we’ve uncovered valuable insights that we’ve used to enhance both our services and our marketing efforts.
Vincent Messina
Executive Director, Wingate Living East Side
The initial results from MemoMate’s AI surveys indicate promising potential to enhance service quality, save staff time, and positively impact the bottom line.
Ezra Ha Levi
Administrator, The Jewish Home Family
The benefits
Save time
Simplify resident surveys with our AI-powered solution, allowing your staff to focus on providing quality care and services, not paperwork.
Reduce operational expenses
Lower costs by automating routine tasks such as resident surveys and profile updates, reducing the need for manual staff involvement.
Automate compliance
Ensure compliance with real-time monitoring of resident satisfaction, wellness surveys, and regulatory requirements through automated AI calls.
Improve resident satisfaction
Keep residents engaged and satisfied with personalized interactions and regularly updated profiles that reflect their changing needs, preferences, and interests.
Any questions? We are here for you.
For residents: MemoMate is an AI assistant that conducts interviews about their lives and transforms these conversations into beautiful biographies. The platform aims to promote mental well-being, foster social connections, and preserve life stories for generations to come.
For senior living: MemoMate enhances the admissions process by interviewing residents to create beautiful biographies for them and their families. These interviews, conducted on our platform or via phone calls, generate insightful resident profiles that improve the move-in experience.
Our AI analyzes satisfaction scores from detailed phone interviews, providing actionable suggestions for sales, marketing, and life enrichment. Additionally, MemoMate serves as a data analysis tool, frequently interviewing residents and turning these conversations into actionable insights for the community.
MemoMate utilizes advanced Large Language Models (LLMs) to engage with residents and document their life stories. These interactions are processed using sophisticated profiling algorithms to provide senior living communities with valuable insights. These insights help improve the resident experience and significantly reduce staff workload by automating administrative tasks and providing actionable data.
MemoMate ensures the privacy and security of users’ health information by implementing robust encryption methods for our databases and maintaining separate instances for different usages. This approach guarantees that personal data remains protected and is only accessible by authorized personnel, aligning with HIPAA’s stringent requirements. Additionally, MemoMate has implemented numerous non-technical security measures, including comprehensive administrative, physical, and policy-driven safeguards to ensure holistic protection of sensitive information.
Absolutely! MemoMate is designed to be user-friendly for everyone. Our AI chatbot guides residents through the storytelling process by asking engaging questions. For those who prefer, we also conduct phone calls to capture their stories. This means your residents don’t need any technical skills—our platform supports them every step of the way.
